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Glasshouse People

Sarah and Steve share a belief in the importance of leadership, the potential of people and the need for work that is human, well-grounded and useful. They do not always see the same thing first – and that is part of the value clients receive. 

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MEET THE TEAM

Two distinct voices with one Glasshouse philosophy

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Sarah Taylor

Sarah has spent her career interested in how people grow – and in what leaders do that helps or hinders that growth. Her work has taken her from leadership roles in the British Army and international operations into learning and development, talent, HR and coaching. Those settings taught her that leadership is experienced in ordinary moments: how people are treated when pressure rises, whose voice is heard and whether a team can stay connected while doing difficult work. 

Through Glasshouse People, Sarah works with leadership teams on the work already in front of them. In Attune, she helps teams tackle live strategic, operational and relational questions while paying attention to how they listen, challenge and decide together. She also coaches executive and developing leaders through transition, tricky relationships and decisions that cannot be reduced to a standard answer. 

Sarah is particularly strong when a situation is still forming. She reads what is happening in the situation, works comfortably with ambiguity and can change direction in the moment without losing sight of why the group is there. She brings curiosity, considered challenge and a steady belief that people are capable of more than they or their organisation currently appreciate. 

She has designed and facilitated more than 100 leadership team workshops and has 15 years and 700+ hours of coaching experience. Sarah is an EMCC Senior Coaching Practitioner, holds a Postgraduate Diploma in Coaching and Development and is qualified in Hogan Psychometric Advanced Interpretation. Her speaking and writing explore leadership, growth, team dynamics and development through real work. 

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Steve Taylor

Steve has spent much of his working life in the arena: leading people, carrying responsibility and making decisions whose consequences could not be kept theoretical. 

His career began at 16 as a British Gas apprentice and developed through engineering, technology, transformation and senior leadership roles. He has worked as a Chief Technology Officer, IT Director and Managing Director, led large teams and multi-million-pound programmes, and supported organisations through operational pressure, growth, M&A and significant change. 

Through Glasshouse People, Steve coaches, mentors and advises leaders, executives, founders and investors facing uncertainty, where judgement and decisions carry significant consequences, and works with boards facing challenges with governance, technology, transformation, culture and long-term value. He helps people see both the immediate issues and the wider systems context: the assumptions shaping a choice, the constraints in play, and the impact on people who will live with the consequences. 

People tend to experience Steve as calm under pressure, direct, thoughtful and fully present. He creates space for serious reflection without offering easy reassurance or allowing difficult truths to remain politely untouched. 

Steve is an EMCC Coaching Practitioner and ABM Registered Mentor. He holds a BSc (Hons) in Mechanical Engineering, an MBA from Warwick Business School, and an MSc in Psychology from the Open University; he has also completed the ILM Non-Executive Director Certification. His speaking and writing explore leadership’s impact on human lives, judgement and decision-making systems with which people work, and the factors that influence human and organisational flourishing.

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